Communications Policy

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Everyone is entitled to respect for their private and family life, home, physical and mental health, and correspondence, including digital communications.

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Purpose

Keyworth News is a community-led magazine created to celebrate village life, local organisations, and the people who make Keyworth special. We welcome feedback and contributions and aim to handle all communications in a fair, respectful, and consistent way. We also value the well-being of our team and expect all communications to be kind, constructive, and friendly.

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1. Respectful Feedback

Feedback is welcome when it is constructive, helpful, offered in good faith, and delivered positively in tone. How feedback is expressed matters as much as what is being corrected. Typographical errors are unintentional and carry no hidden meaning or motive; spelling is a skill and should not be mistaken for authority or moral position.

Communication that is rude, commanding, judgemental, or disproportionate distracts from the point being made and may not be engaged with.

We welcome:

• Suggestions

• Corrections

• Story ideas

• Community updates

• Advertising and submission enquiries

All general feedback is acknowledged and reviewed as part of our regular editorial process.

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2. Formal Complaints

A formal complaint is any communication that raises concerns relating to:

• Legal or regulatory matters

• Data protection or privacy

• Editorial standards

• Publication or distribution practices

Formal complaints must be submitted in writing to:
editor@keyworthnews.com

We aim to respond within 10 working days.

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3. Communication Channels

To ensure clarity and consistency:

• We do not engage in legal, regulatory, or compliance discussions via informal messages or extended email exchanges.

• Matters of a formal nature are handled through the official editorial email address only.

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4. Editorial Independence

Content in Keyworth News is provided by a diverse range of contributors, community groups, and partner organisations. Writing styles, experience levels, and perspectives naturally vary and reflect the inclusive, community-led nature of the magazine.

We prioritise community voice and participation; occasional minor typographical errors are an accepted part of that process.

The Parish Council independently compiles and provides the diary events featured in each issue.

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5. Personal Data and Contact Information

We aim to publish role-based or organisational contact details for community organisations. Personal contact details are avoided unless they are explicitly provided for public use by the organisation or individual concerned.

Any concerns regarding published information should be directed to editor@tkeyworthnews.com for review.

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6. Closing Correspondence

We reserve the right to close correspondence once a matter has been acknowledged and addressed in line with this policy.

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7. Our Commitment

We are committed to:

• Respectful community communication

• Fair and proportionate review of feedback

• Celebrating the diversity, inclusion, and character of Keyworth

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Children’s Images and Safeguarding Policy

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Purpose

Keyworth News is committed to celebrating village life while protecting the privacy, dignity, and safety of children and young people. This policy sets out how images of children are collected, used, and published in line with safeguarding best practice and data protection law.

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1. Scope

This policy applies to:

• Photographs and video stills submitted for print or online publication

• Images taken by contributors, photographers, schools, clubs, or community groups

• All content published in Keyworth News magazine and on Keyworth News website or social channels

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2. Legal and Ethical Framework

We follow the principles of:

• UK GDPR and Data Protection Act 2018

• Safeguarding best practice for children and young people

• Guidance commonly used by schools, youth organisations, and local authorities

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3. Consent and Permission

• Images of children will only be published where appropriate consent has been obtained.

• For children under 18, consent must come from a parent or legal guardian, or from the school or organisation responsible for the activity, where consent has already been collected as part of their safeguarding process.

• By submitting an image, the contributor confirms they have the right and permission to share it for publication.

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4. How We Use Images

• Images are used to celebrate community activities, achievements, and events.

• We avoid using images in a way that could be misleading, sensitive, or harmful.

• Images may appear in print, online, and promotional material for Keyworth News.

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5. Identification and Privacy

To protect children’s privacy:​

• We avoid identifying children by address or other personal details.

• Group images are preferred over close-up portraits where possible.

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6. Appropriate Content

We will not publish images that:

• Could be considered intrusive, embarrassing, or inappropriate

• Show children in vulnerable situations

• Do not align with the community-focused and respectful values of Keyworth News.

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7. Storage and Data Handling

• Images and contact details are stored securely and used only for editorial and publication purposes.

• We do not share images or personal data with third parties outside of our publishing process.

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8. Withdrawal of Consent

• Parents, guardians, or organisations may request the removal of an image on our online publications at any time.

• Requests should be sent to: editor@keyworthnews.com

• We will act promptly to remove the image from online platforms and will ensure it is not reused in future print editions.

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9. Editorial Discretion

The Editor reserves the right to:

• Decline publication of any image that does not meet safeguarding or editorial standards

• Request confirmation of consent before publishing

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10. Contact

For questions or concerns about this policy or any published content, please contact:
editor@keyworthnews.com